Term and Conditions

Last Updated: October 2024

Welcome to Halloween Home Decor Sales! We’re thrilled to have you join our spooktacular community of Halloween enthusiasts. These Terms and Conditions govern your use of our website and services, so please read them carefully before placing your order.

1. Acceptance of Terms

By accessing our website at homedecorhalloween.com and making a purchase, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. Website Usage and Access

2.1 User Responsibilities

• You must be at least 18 years old to make purchases on our website
• You agree to provide accurate and complete information during registration and checkout
• You are responsible for maintaining the confidentiality of your account credentials
• You agree not to use our website for any unlawful purposes

2.2 Geographic Restrictions

Our services are available worldwide, excluding certain remote areas and parts of Asia. We reserve the right to refuse service to any location at our discretion.

3. Products and Services

3.1 Product Descriptions

We offer a hauntingly good selection of Halloween decor including:

• Animated Decor: Interactive and moving Halloween pieces
• Decorative Accents: Spooky details to complete your theme
• Indoor Lights: Atmospheric lighting for indoor spaces
• Outdoor Decor & Garden: Weather-resistant decorations
• Throws, Rugs & Pillows: Cozy yet creepy home textiles
• Wall Decor: Spooky artwork and wall hangings

3.2 Product Availability

All products are subject to availability. While we strive to maintain adequate stock, we cannot guarantee that all items will always be available.

3.3 Pricing

All prices are listed in US dollars and are subject to change without notice. We reserve the right to correct pricing errors that may occur.

4. Orders and Payment

4.1 Order Process

• Orders are processed within 1-2 business days after payment confirmation
• During peak season (September-October), processing may take up to 3 business days
• You will receive an order confirmation email once your payment is processed

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Order Cancellation

Orders may be cancelled within 24 hours of placement, provided they haven’t entered the shipping process. Contact us immediately at [email protected] for cancellation requests.

5. Shipping and Delivery

5.1 Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days)

5.2 Delivery Responsibilities

Once your package is shipped, you become responsible for:

• Providing accurate shipping address information
• Being available to receive deliveries
• Inspecting packages upon delivery for visible damage
• Contacting the carrier immediately if package appears damaged

6. Returns and Exchanges

6.1 Return Policy

• Timeframe: 15 days from delivery date
• Condition: Items must be unused, in original packaging with tags
• Shipping Costs: Original shipping fees are non-refundable
• Return Shipping: Customer responsibility unless due to our error

6.2 Non-Returnable Items

The following items cannot be returned for safety and hygiene reasons:

• Opened or used Indoor Lights (electrical safety concerns)
• Customized or Personalized Wall Decor
• Final Sale Items (clearly marked at purchase)

6.3 Refund Process

• Refunds processed within 3-5 business days after we receive returned items
• Refunds issued to original payment method
• Appears on your statement within 5-10 additional business days

7. Intellectual Property

7.1 Website Content

All content on homedecorhalloween.com, including text, graphics, logos, and images, is the property of Halloween Home Decor Sales and protected by copyright laws.

7.2 User Content

By submitting photos, reviews, or other content to our website, you grant us a non-exclusive license to use that content for promotional purposes.

8. Limitation of Liability

8.1 General Limitations

Halloween Home Decor Sales shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or data
• Damages resulting from improper use of products
• Delivery delays caused by circumstances beyond our control

8.2 Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy for detailed information about how we collect, use, and protect your data.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Wisconsin, United States. Any disputes shall be resolved in the courts of Milwaukee County, Wisconsin.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

Our ghoulish team is here to ensure your Halloween decorating experience is more magical than a witch’s best spell! Don’t hesitate to contact us with any questions or concerns.

May your Halloween spirit shine bright all year round!

Thank you for choosing Halloween Home Decor Sales for your spooky decorating needs.