Welcome to Halloween Home Decor Sales, where spooky dreams come to life! We’ve compiled a list of frequently asked questions to help you navigate your hauntingly delightful shopping experience. If you don’t find the answer you’re looking for, feel free to contact our team of Halloween enthusiasts—we’re here to assist!

Product Questions

What types of Halloween products do you offer?
We specialize in a wide range of spooky and festive items to transform your home into a haunted sanctuary. Our collections include Animated Decor, Decorative Accents, Indoor Lights, Outdoor Decor & Garden, Throws, Rugs & Pillows, and Wall Decor. From eerie lighting to haunting wall art, we have everything to make your Halloween celebrations unforgettable.
Are your products suitable for outdoor use?
Yes! We offer a dedicated Outdoor Decor & Garden collection designed to withstand the elements and add a spooky touch to your yard or garden. Be sure to check individual product descriptions for specific weather resistance details.
Do you sell animated or electronic decorations?
Absolutely! Our Animated Decor category features a variety of moving and interactive pieces, from creepy creatures to ghostly apparitions, all crafted to bring your Halloween visions to life with magical efficiency.

Shipping & Delivery

What are your shipping options?
We offer two spooktacular shipping methods to suit your needs:
  • Standard Spooky Express: Carried by DHL or FedEx, this option delivers in 10-15 days after shipping for $12.95. Perfect for last-minute haunters!
  • Free Ghostly Delivery: For orders over $50, we provide complimentary shipping via EMS, with delivery in 15-25 days after shipping. Ideal for budget-conscious decorators planning ahead.
All orders begin with 1-2 days of preparation in our Milwaukee workshop to ensure your items are properly bewitched for their journey.
How long does delivery take?
After order processing (1-2 days), delivery times vary by method: Standard Spooky Express takes 10-15 days, while Free Ghostly Delivery takes 15-25 days. You’ll receive tracking information once your package is on its way, so you can follow your Halloween treasures as they approach your doorstep.
Do you ship internationally?
We spread Halloween spirit worldwide! However, due to shipping restrictions, we currently cannot deliver to Asia and select remote locations. If you’re unsure about your area, feel free to contact us for clarification before ordering.

Returns & Exchanges

What is your return policy?
If any item doesn’t live up to its haunting potential, you have 15 days after delivery to initiate a return. We want every piece of your Halloween display to be perfectly spooky! Please contact us at [email protected] to start the process, and we’ll guide you through the steps.
Are there any items that cannot be returned?
All products are eligible for return within 15 days of delivery, provided they are in original condition. However, for hygiene reasons, we may not accept returns on certain items like used throws or pillows—check the product details or contact us for specifics.

Payment & Account

What payment methods do you accept?
To make your Halloween shopping as smooth as a ghostly apparition, we accept all major payment methods: Visa, MasterCard, JCB, and PayPal. Your transactions are secure and hassle-free!
Do I need to create an account to place an order?
No, you can check out as a guest! However, creating an account allows you to track orders, save favorites, and enjoy a faster shopping experience for future spooky seasons.
Is my payment information secure?
Absolutely! We use encrypted payment processing to protect your data, ensuring that your financial details are safe from any unwanted spirits.

General Inquiries

Where is Halloween Home Decor Sales based?
We’re located at 1994 Woodlawn Drive, Milwaukee, US 53213, where we carefully prepare each order in our workshop before sending it out to haunt your home.
Can I modify or cancel my order after placing it?
Orders enter our cauldron of preparation quickly, so changes or cancellations must be requested within 24 hours of placement. Contact us immediately at [email protected], and we’ll do our best to assist—though we can’t promise magic once shipping begins!

Still Have Questions?

Our team of Halloween enthusiasts is here to help! Reach out to us at [email protected] for any spooky shipping or product inquiries. We’re dedicated to making your Halloween dreams come true!

Halloween Home Decor Sales | 1994 Woodlawn Drive, Milwaukee, US 53213
© 2023 Halloween Home Decor Sales. All Rights Reserved.

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